Reference

Terms Conditions That Cover Your Account

These Terms & Conditions set out the rules that apply when you open and use a dana1000 account, including how deposits through DANA, OVO, and GoPay are handled and what access depends on your local jurisdiction.

Account eligibility applies per local lawDANA, OVO, GoPay wallet rules includedApplies to all games and sportsbook marketsSubject to change with noticeContact support for clarifications
dana1000 Terms Conditions That Cover Your Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms raises a question about your account, wallet balance, or access rights, our support team is the right place to start. Reach us through the channels below — we handle Terms-related queries alongside account help and wallet verification requests.

Live Chat Start a live chat session directly from any page on dana1000 to ask about account eligibility, wallet rules, or a specific Terms clause.
Email Support Send a detailed Terms or account query to our support email. Include your registered account ID and the clause reference so we can respond accurately.
Help Centre Our help centre lists common Terms questions covering DANA, OVO, GoPay wallet use, account restrictions, and how to request a Terms change review.
HOW WE HANDLE POLICY

Account Security and Data Handling Under These Terms

Your account data is handled in line with the obligations stated in these Terms. We use SSL encryption across the platform, and account access is protected by OTP verification at login. Retention of transaction records — including DANA, OVO, and GoPay deposit logs — follows the data retention period stated in our Privacy Policy, which forms part of these Terms by reference. If you believe your account details have been compromised, contact support immediately via live chat so we can initiate a verification check.

Data Retention

Transaction and account data is retained for the period defined in our Privacy Policy. You may request a summary of your stored data by contacting support with your account ID.

Account Security

OTP verification protects your login. If you suspect unauthorised access, our support team can lock the account immediately while a security review is completed.

Cookies and Tracking

We use session cookies to maintain your account state and preferences. No third-party advertising cookies are placed without disclosure in the cookie section of these Terms.

Requesting Changes

To request a correction to your account information or to query how your data is used under these Terms, submit a written request through our email support channel.

Frequently Asked Questions About These Terms

These are the questions we hear most often about how our Terms & Conditions apply to your account, wallet, and access rights on dana1000.

These Terms apply to every person who opens an account on dana1000. Access is available only where local law in your region permits it, and by registering you confirm eligibility.

We will notify you of material changes via your registered contact. Continued use of your account after the update date means you have accepted the revised Terms.

Any deposit made via DANA, OVO, or GoPay is processed under these Terms. Wallet verification, minimum amounts, and withdrawal conditions are all governed by the clauses in the Payments section.

Where a clause conflicts with applicable local law in your jurisdiction, the local law takes precedence. The rest of these Terms remain in effect for all other conditions.

Submit your dispute through our live chat or email support channel, including your account ID and transaction reference. Disputes must be raised within the timeframe specified in these Terms.

Email our support team with your registered account ID and a clear description of the data you want to access or correct. We will respond in line with the data handling obligations in these Terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.